You map, simplify and automate back-office processes for Belgian public-sector-adjacent organisations, NGOs and mid-caps. Lean thinking first, technology second: forms, workflows and integrations built on Odoo, Make/n8n and document automation.
Run process mining and as-is workshops with operations teams
Redesign processes (lean/Six Sigma) with measurable targets
Build automations: e-forms, approvals, integrations and reporting
Coach teams through adoption and change management
Document everything for auditability in regulated environments
5+ years in process improvement, ERP or operations consulting
Hands-on with at least one automation platform (n8n, Make, Power Automate) and an ERP
Six Sigma Green/Black Belt a plus
Professional French and English; Dutch valuable for Flanders mandates
Based in Belgium, hybrid with client days
Competitive day-rate with framework contracts
Diverse mission mix: para-statal, healthcare, logistics
Tooling budget and methodological training
Flexible schedule and autonomy in delivery
Path to lead larger transformation programmes